AcuLaser C2800/C2800D/C3800/C3800D Revision C
TROUBLESHOOTING      Engine-related Trouble FIP 87
Confidential
3.3  Engine-related Trouble FIP
3.3.1  Level 1 FIP
FIP 1-1  Paper Jam MP C1 A
 Possible parts that caused the error
 Troubleshooting
 SOLENOID FEED MSI
 DRIVE ASSY PH 
 CLUTCH ASSY PH TURN
 REGI SENSOR
 ROLL ASSY FEED MSI
 ROLL ASSY RETARD
 ROLL ASSY TURN
 PWBA MCU
Step Check Yes No
1
Check the paper feed path
Is there any foreign material, deformation, or 
dirt on the path?
Clean or replace 
the part.
Go to Step [2].
2
Check the Paper Feed Rollers
Are the Paper Feed Rollers (ROLL ASSY 
FEED MSI/ROLL ASSY RETARD/ROLL 
ASSY TURN) installed correctly?
Go to Step [3]. Reinstall the 
rollers correctly.
3
Check the Paper Feed Rollers
Are the Paper Feed Rollers (ROLL ASSY 
FEED MSI/ROLL ASSY RETARD/ROLL 
ASSY TURN) worn?
Replace the 
rollers.
Go to Step [4].
4
Check the operation of the REGI SENSOR
Check the REGI SENSOR with reference to  
FIP 2-1 (p.121). Was the trouble fixed?
End of procedure Go to Step [5].
5
Check the operation of the SOLENOID 
FEED MSI
Check the SOLENOID FEED MSI with 
reference to FIP 2-2 (p.121).  
Was the trouble fixed?
End of procedure Go to Step [6].
Step Check Yes No
6
Check the operation of the CLUTCH ASSY 
PH TURN
Check the CLUTCH ASSY PH TURN with 
reference to FIP 2-3 (p.122). 
Was the trouble fixed?
End of procedure Go to Step [7].
7
Check the operation of the DRIVE ASSY PH
Check the DRIVE ASSY PH with reference to 
FIP 2-6 (p.123).
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