AcuLaser C2800/C2800D/C3800/C3800D Revision C
TROUBLESHOOTING      Print Quality Trouble FIP 142
Confidential
FIP-P6  VERTICAL LINES APPEAR ON PRINTED PAGES
Before starting troubleshooting, inspect the paper feed path of the printer paper. Check 
the paper feed path for metal staples, paper clips, paper scraps, and other foreign 
matter.
Symptom / Possible Parts
 Symptom 
Vertical black lines appear on the printed image.
 Possible Parts
 IMAGING CARTRIDGE (Y/M/C/K)
 TRANSFER UNIT
 ROS ASSY
 PWBA MCU
 BOARD ASSY, MAIN
Step Check Yes No
1
Check the IMAGING CARTRIDGE (Y/M/
C/K)
Is the specified IMAGING CARTRIDGE (Y/
M/C/K) installed correctly?
Go to Step [2]. Replace the 
specified 
IMAGING 
CARTRIDGE (Y/
M/C/K). (p.271)
2
Check the lines
Do they appear at regular intervals? 
(Refer to the table in “3.5.2 Cycle of the Rollers 
(p136) ”.)
Replace the 
possible parts one 
by one.
Go to Step [3].
3
Check the belt surface of the TRANSFER 
UNIT
Is the belt surface recessed or deformed?
Replace the 
TRANSFER 
UNIT. (p.268)
Go to Step [4].
4
Check the installation of the TRANSFER 
UNIT
Reinstall the TRANSFER UNIT and make a 
test print. Does the printing quality get back to 
normal?
End of procedure Go to Step [5].
5
Check the connection of the ROS ASSY
Is the harness of the ROS ASSY securely 
connected?
Go to Step [6]. Reconnect the 
harness correctly.
6
Check the installation of the IMAGING 
CARTRIDGE (Y/M/C/K)
Reinstall the IMAGING CARTRIDGE (Y/M/
C/K) and make a test print. Does the printing 
quality get back to normal?
End of procedure Go to Step [7].
7
Check after replacing the ROS ASSY
Replace the ROS ASSY (p.280) and make a test 
print. Does the printing quality get back to 
normal?
End of procedure Replace the 
PWBA MCU. 
(p.343)
Step Check Yes No