The printout is faint.
Cause What to do
The paper thickness lever
may be set incorrectly for
your paper.
Move the paper thickness lever to a
lower setting.
The ribbon is worn out. Replace the ribbon cartridge as
described in Chapter 1.
Part of the printout is missing, or dots are missing in random
positions.
Cause What to do
The ribbon has too much
slack, the ribbon has come
loose, or the ribbon cartridge
is not installed properly.
Remove any slack in the ribbon by
turning the ribbon-tightening knob, or
reinstall the ribbon cartridge as
described in Chapter 1.
The ribbon is worn out. Replace the ribbon cartridge as
described in Chapter 1.
Lines of dots are missing in the printout.
Cause What to do
The print head is damaged. Stop printing and contact your dealer
to have the print head replaced.
c
Caution:
Never replace the print head yourself; you may damage the printer.
Also, other parts of the printer must be checked at the same time.
Contact your dealer.
L
Gentian Rev.c
A5 size Chapter 8
97/06/20 pass 1
8-10
Troubleshooting
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