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Epson WF-C8690 User Manual

Epson WF-C8690
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Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network.
Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is
not responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your fax and network data and settings.
Product Cannot Connect to a Wireless Router or Access Point
Network Software Cannot Find Product on a Network
Product Does Not Appear in Mac Printer Window
Cannot Print Over a Network
Cannot Scan Over a Network
Parent topic: Solving Problems
Product Cannot Connect to a Wireless Router or Access Point
If your product has trouble finding or connecting to a wireless router or access point, try these solutions:
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from
the product control panel within 2 minutes of pressing the WPS button on your router.
• Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid
placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a
filing cabinet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
• Verify that your router or access point is operating correctly by connecting to it from your computer or
another device.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access
point. If access restrictions are set, add your product's MAC address to your router's address list. To

Table of Contents

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Epson WF-C8690 Specifications

General IconGeneral
Print Resolution4800 x 1200 dpi
Max Print Size13" x 19"
Print Speed24 ppm (black), 24 ppm (color)
Automatic Duplex PrintingYes
Scanner TypeColor Flatbed / ADF
Scan Resolution1200 x 2400 dpi
ADF Capacity50 sheets
Fax Speed33.6 kbps
Mobile PrintingEpson Connect, Apple AirPrint, Google Cloud Print, Mopria
Display4.3" color touchscreen
Ink ColorsCyan, Magenta, Yellow, Black
Print TechnologyPrecisionCore
Monthly Duty Cycle75, 000 pages
ConnectivityUSB, Ethernet, Wi-Fi
Paper Capacity330 sheets standard / 1, 830 sheets maximum

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