Epson WF-C8690 User Manual

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• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that
the correct paper size is selected on the control panel.
• Clean the scanner glass and document cover.
Parent topic: Solving Faxing Problems
Related tasks
Cleaning Your Product
Placing Originals on the Scanner Glass
Received Fax Quality is Poor
If you receive a poor quality fax, try these solutions:
• Try enabling the error correction mode (ECM) setting.
• Contact the fax sender and ask them to send the fax in a higher resolution.
• Try reprinting the received fax.
Parent topic: Solving Faxing Problems
Related references
Fax Sending Options
Basic Settings - Fax
Related tasks
Cleaning Your Product
Received Fax is Not Printed
If a received fax is not printed, try these solutions:
• Make sure the product is free of errors. The product cannot print received faxes if an error has
occurred with the product, such as a paper jam.
• If the product has been set to save received faxes in the product's memory or inbox, received faxes
are not automatically printed. Check the Receive Settings options on the product control panel and
change them, if necessary.
Parent topic: Solving Faxing Problems
Related references
Receive Settings - Fax

Epson WF-C8690 Specifications

General

Print Resolution	4800 x 1200 dpi
Max Print Size	13" x 19"
Print Speed	24 ppm (black), 24 ppm (color)
Automatic Duplex Printing	Yes
Scanner Type	Color Flatbed / ADF
Scan Resolution	1200 x 2400 dpi
ADF Capacity	50 sheets
Fax Speed	33.6 kbps
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print, Mopria
Display	4.3" color touchscreen
Ink Colors	Cyan, Magenta, Yellow, Black
Print Technology	PrecisionCore
Monthly Duty Cycle	75, 000 pages
Connectivity	USB, Ethernet, Wi-Fi
Paper Capacity	330 sheets standard / 1, 830 sheets maximum