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Connecting a Telephone or Answering Machine
Related topics
Wi-Fi or Wired Networking
Job Status Error Codes
If a job does not complete successfully, you can check the error code for the reason. Press the
Job/Status button, select Job Status > Log, and select the incomplete job to display the error code
and additional information.
Code Condition/solution
001 The product was turned off by a power failure.
101 Memory is full. Reduce the size of the print job.
102 Collated printing has failed due to a lack of available memory. Clear fonts and macros
from the product's memory using the PDL Font, Macro option from the Settings >
General Settings > System Administration > Clear Internal Memory Data menu,
reduce the size of the print job, or print one copy at a time.
103 Print quality was decreased due to a lack of available memory. If the quality of the printout
is unacceptable, try changing the format setting or simplifying the page by reducing the
number of graphics or the number and size of the fonts.
104 Reverse printing has failed due to a lack of available memory. Clear fonts and macros
from the product's memory using the PDL Font, Macro option from the Settings >
General Settings > System Administration > Clear Internal Memory Data menu or
reduce the data size of the print job.
106 Cannot print from the computer due to access control settings. Contact your product
administrator.
107 User authentication failed and the job has been canceled. Contact your product
administrator.
108 Confidential job data was deleted when the product was turned off.
109 The received fax was already deleted.
110 The job was printed 1-sided because the loaded paper does not support 2-sided printing.
Load paper that supports 2-sided printing.
111 Available memory is running low. Reduce the size of the print job.
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