Epson XP-710 Series - Using Scanning Software Other than Epson Scan Driver; Problems When Feeding Paper; The Paper Gets Dirty; Multiple Sheets of Paper Are Fed

❏ Windows Vista:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected
in the Program or port list.
❏ Windows XP:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected
in the Programs and Services list.
E
Click OK.
Using scanning software other than Epson Scan driver
❏ If you are using any TWAIN-compliant programs, make sure that the correct product is selected as the Scanner or
Source setting.
❏ If you cannot scan using any TWAIN-compliant scanning programs, uninstall the TWAIN-compliant scanning
program and then reinstall it.
& “Uninstalling Your Software” on page 161
Problems When Feeding Paper
The paper gets dirty
You may need to clean the product.
& “Cleaning the Product” on page 156
Multiple sheets of paper are fed
❏ If you load unsupported paper, the product may feed more than one sheet of paper at a time.
& “Automatic Document Feeder (ADF) specifications” on page 201
❏ You may need to clean the product.
& “Cleaning the Product” on page 156
The paper jams in the Automatic Document Feeder (ADF)
Remove the jammed paper inside the ADF.
& “Removing jammed paper from the Automatic Document Feeder (ADF)” on page 175
Problems With Scanning Time
Scanning at a high resolution takes a long time.
User’s Guide
Troubleshooting for Scanning
191