The paper path is smeared.
Solutions
When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the
paper path.
& “Cleaning the Paper Path for Ink Smears” on page 166
The paper is curled.
Solutions
Place the paper on a at surface to check if it is curled. If it is, atten it.
The printhead is rubbing the surface of the paper.
Solutions
If the printouts are dirty when copying thick paper, enable
ick
Paper in the Settings > Printer Settings
menu on the control panel. If you enable this setting, copy quality may decline or may slow down.
Copied Photos are Sticky
The copy was made on the wrong side of the photo paper.
Solutions
Make sure you are copying on the printable side. If you have accidentally copied on the wrong side of the
photo paper, you need to clean the paper path.
& “Loading Papers” on page 33
& “Cleaning the Paper Path for Ink Smears” on page 166
Cannot Copy Without Margins
Solving Problems
>
Printing, Copying, and Scanning Quality is Poor
>
Copy Quality is Poor
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