Epson XP-970 Series - Paper Does Not Feed Properly

Power Turns O Automatically
The Power
O
Settings or Power
O
Timer feature is enabled.
❏ Select Settings > Basic Settings > Power
O
Settings, and then disable the Power
O
If Inactive and Power
O If Disconnected settings.
❏ Select Settings > Basic Settings, and then disable the Power O Timer Setting.
Note:
Your product may have the Power
O
Settings or Power
O
Timer feature depending on the location of purchase.
Paper Does Not Feed Properly
No Paper Feeds
e following causes can be considered.
The installation location is inappropriate.
Solutions
Place the printer on a at surface and operate in the recommended environmental conditions.
& “Environmental Specications” on page 316
Unsupported paper is being used.
Solutions
Use paper supported by this printer.
& “Available Paper and Capacities” on page 288
& “Unavailable Paper Types” on page 291
Paper handling is inappropriate.
Solutions
Follow paper handling precautions.
& “Paper Handling Precautions” on page 30
Too many sheets are loaded in the printer.
Solutions
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not
load above the line indicated by the triangle symbol on the edge guide.
& “Available Paper and Capacities” on page 288
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly
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