CD/DVD Tray is Ejected when You Try to Load It
The disc has not been placed properly.
Solutions
Place the disc again properly.
& “Printing Photos onto a CD/DVD Label” on page 64
& “Copying on a CD/DVD Label” on page 133
The CD/DVD tray was inserted before the printer was ready.
Solutions
Do not insert the CD/DVD tray until you are instructed to do so. Otherwise, an error occurs and the tray
is ejected.
Cannot Print
Cannot Print from Windows
Make sure the computer and the printer are connected correctly.
e cause and solution to the problem dier depending on whether or not they are connected.
Checking the Connection Status
Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may
be able to solve the problem depending on the results of the check.
1.
Double-click the Epson Printer Connection Checker icon on the desktop.
Epson Printer Connection Checker starts.
If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker.
❏ Windows 10
Click the start button, and then select Epson Soware > Epson Printer Connection Checker.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7
Click the start button, and then select All Programs > Epson Soware > Epson Printer Connection
Checker.
2.
Follow the on-screen instructions to check.
Note:
If the printer name is not displayed, install a genuine Epson printer driver.
“Checking if a genuine Epson printer driver is installed - Windows” on page 172
When you have
identied
the problem, follow the solution displayed on the screen.
When you cannot solve the problem, check the following according to your situation.
Solving Problems
>
The Printer Does Not Work as Expected
>
Cannot Print
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