Epson XP-970 Series User Manual

Multiple sheets of paper are fed into the printer at the same time.
Solutions
See the following to prevent multiple sheets of paper being fed into the printer at the same time.
& “Several Sheets of Paper are Fed at a Time” on page 184
Paper Is Smeared or Scued
e
following causes can be considered.
Paper is loaded incorrectly.
Solutions
When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the
paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
& “Loading Paper in the Paper Cassette 1” on page 33
& “Loading Paper in the Paper Cassette 2” on page 36
& “Loading Paper in the Rear Paper Feed Slot” on page 39
The paper path is smeared.
Solutions
When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the
paper path.
& “Cleaning the Paper Path for Ink Smears” on page 166
The paper is curled.
Solutions
Place the paper on a
at
surface to check if it is curled. If it is,
atten
it.
The print head is rubbing the surface of the paper.
Solutions
When printing on thick paper, the print head is close to the printing surface and the paper may be
scued. In this case, enable the reduce scu setting. If you enable this setting, print quality may decline or
printing may slow down.
❏ Control panel
Select Settings > Printer Settings, and then enable ick Paper.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor
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Epson XP-970 Series Specifications

General

Print Technology	Inkjet
Functions	Print, Scan, Copy
Max Print Resolution	5760 x 1440 dpi
Number of Ink Cartridges	6
Borderless Printing	Yes
Scanner Type	Flatbed
Automatic Document Feeder (ADF)	No
Print Speed (Black)	8.5 ppm
Print Speed (Color)	8 ppm (ISO/IEC 24734)
Ink Cartridge Configuration	Black, Cyan, Magenta, Yellow
Supported Media Sizes	A4, A5, A6, B5, Letter
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Mobile Printing	Apple AirPrint, Google Cloud Print
Display	4.3-inch touchscreen
Copier Speed (Color)	15 cpm
Fax Speed	No fax function
Dimensions	479 x 356 x 148 mm