Epson XP-970 Series User Manual

❏ Check if the translucent lm is smeared.
If there are smears on the translucent lm, carefully wipe o the smear.
“Cleaning the Translucent Film” on page 168
❏ Make sure that there are no paper fragments
le
inside the printer.
When you remove the paper, do not touch the translucent
lm
with your hand or the paper.
❏ Check the paper.
Check if the paper is curled or loaded with the printable side facing up.
“Paper Handling Precautions” on page 30
“Available Paper and Capacities” on page 288
“Unavailable Paper Types” on page 291
❏ Make sure that you are not using an old ink cartridge.
For best results, Epson recommends using up ink cartridges before the best before date printed on the package,
or within six months of opening the package, whichever is earlier.
❏ If you turn o the printer, wait for at least 6 hours, and if print quality has still not improved, run Power
Cleaning.
“Running Power Cleaning” on page 164
If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson
support.
Related Information
& “Before Contacting Epson” on page 321
& “Contacting Epson Support” on page 321
Solving Problems > Cannot Solve Problem After Trying All Solutions > Cannot Solve Printing or Copying Problems
257

Epson XP-970 Series Specifications

General

Print Technology	Inkjet
Functions	Print, Scan, Copy
Max Print Resolution	5760 x 1440 dpi
Number of Ink Cartridges	6
Borderless Printing	Yes
Scanner Type	Flatbed
Automatic Document Feeder (ADF)	No
Print Speed (Black)	8.5 ppm
Print Speed (Color)	8 ppm (ISO/IEC 24734)
Ink Cartridge Configuration	Black, Cyan, Magenta, Yellow
Supported Media Sizes	A4, A5, A6, B5, Letter
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Mobile Printing	Apple AirPrint, Google Cloud Print
Display	4.3-inch touchscreen
Copier Speed (Color)	15 cpm
Fax Speed	No fax function
Dimensions	479 x 356 x 148 mm