❏ Check if the translucent lm is smeared.
If there are smears on the translucent lm, carefully wipe o the smear.
“Cleaning the Translucent Film” on page 168
❏ Make sure that there are no paper fragments
le
inside the printer.
When you remove the paper, do not touch the translucent
lm
with your hand or the paper.
❏ Check the paper.
Check if the paper is curled or loaded with the printable side facing up.
“Paper Handling Precautions” on page 30
“Available Paper and Capacities” on page 288
“Unavailable Paper Types” on page 291
❏ Make sure that you are not using an old ink cartridge.
For best results, Epson recommends using up ink cartridges before the best before date printed on the package,
or within six months of opening the package, whichever is earlier.
❏ If you turn o the printer, wait for at least 6 hours, and if print quality has still not improved, run Power
Cleaning.
“Running Power Cleaning” on page 164
If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson
support.
Related Information
& “Before Contacting Epson” on page 321
& “Contacting Epson Support” on page 321
Solving Problems
>
Cannot Solve Problem After Trying All Solutions
>
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