Eventide DIR911t - When the Warranty Becomes Effective; Who Performs the Warranty Work; Shipping with the United States or Canada

It is your responsibility to prove or to be able to prove that you have purchased the unit
under circumstances that pertain to the warranty. A copy of your purchase invoice is
normally necessary and sufficient for this.
If you have any questions about who is an authorized Eventide dealer, check with us.
Units with the serial number plate defaced or removed will not be serviced or covered by
this warranty.
When the warranty becomes effective
The one-year warranty period begins on the day the unit is purchased from an Authorized
Eventide Dealer or, if the unit is drop-shipped from Eventide, on the day shipped, plus a
reasonable allowance for shipping delays. This applies whether or not you return your
warranty registration form.
When we receive a unit, this is how we determine whether it is under warranty:
1. If the unit was shipped from our factory within the past calendar year, we assume
that it is under warranty unless there is evidence to the contrary, such as its having
been sold as used or rented, etc.
2. If the unit was shipped from our factory more than a calendar year ago, we
assume it is not under warranty unless:
a) There is a warranty registration form on file showing that it has
been purchased within the past year under appropriate
conditions.
b) You send a copy of your purchase invoice indicating warranty
status along with the unit.
If the unit was used as a demo, the warranty runs from the date that the dealer received it.
The original purchaser gets the unexpired portion of that warranty.
When you send a unit for repair, you should indicate whether or not you believe it to be
under warranty. If you do not say the unit is under warranty, we will charge you for the
repair and we will not refund unless the charge was caused by an error on our part. If you
believe the unit to be under warranty and you do say it is but we disagree, you will not
incur any charges until the dispute is resolved.
Who performs the warranty work
The only company authorized to perform work under this warranty is Eventide, Little
Ferry, New Jersey, USA.
Shipping with the United States or Canada
You are responsible for getting the unit to our door at no cost to us. We cannot accept
collect or COD shipments.