Evolis PRIMACY 2 - Print Quality Issues

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PRIMACY 2
Poor print quality
Small blemishes on the card
• The card surface may be dirty.
Check that your cards are perfectly clean.
Use new cards.
• Cleaning roller or print head clogged.
Run a cleaning cycle.
Horizontal white lines
• 
Check that there are no wrinkles on the ribbon surface.
• The print head is dirty or damaged.
Clean or replace the print head.
Blurred image
• 
Check that the ribbon is correctly positioned in the printer.
• Poor ribbon synchronization.
Open and close the printer cover to synchronize the ribbon.
• Dirty printer or cleaning roller.
Clean the printer.
• Use of incompatible cards.
Check that the cards used match the specifications.