Evolis PRIMACY 2 User Manual

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PRIMACY 2
Poor print quality
Small blemishes on the card
• The card surface may be dirty.
Check that your cards are perfectly clean.
Use new cards.
• Cleaning roller or print head clogged.
Run a cleaning cycle.
Horizontal white lines
• 
Check that there are no wrinkles on the ribbon surface.
• The print head is dirty or damaged.
Clean or replace the print head.
Blurred image
• 
Check that the ribbon is correctly positioned in the printer.
• Poor ribbon synchronization.
Open and close the printer cover to synchronize the ribbon.
• Dirty printer or cleaning roller.
Clean the printer.
• Use of incompatible cards.
Check that the cards used match the specifications.

Evolis PRIMACY 2 Specifications

General

Resolution	300 dpi
Card Format	ISO CR80 - ISO 7810 (53.98 mm x 85.60 mm)
Print Technology	Dye-sublimation
Card Capacity	100 cards (0.76 mm - 30 mil)
Card Feeding	Automatic
Card Thickness	0.25 to 1.25 mm (10 to 50 mil)
Card Types	PVC cards, Composite PVC cards, PET cards
Connectivity	USB, Ethernet
Encoding Options	Magnetic stripe encoder, Smart card contact station, Contactless card encoder
Operating Systems Supported	Windows, Mac OS, Linux
Dimensions	247 mm (H) x 205 mm (W) x 381 mm (D)
Weight	4.02 kg
Print Speed	Up to 280 cards/hour (YMCKO)