Evolis PRIMACY 2 User Manual

65
PRIMACY 2
Partial or incorrect printing
1
Check the interface cable
• If irregular characters are printed, make sure the USB cable supplied with the printer is being used.
• Try using another cable of the same type.
2
Check that the printer is clean
• Clean the printer, especially the cleaning roller.
• See “5. Maintenance”, page 50.
3
Check that the cards are clean
• Store the cards protected from dust.
4
Check the ribbon
• 
• Make sure that the ribbon moves correctly.
5
Check the print head
• If horizontal straight lines appear on printed cards, the print head may be dirty or damaged.
See “5. Maintenance”, page 50 and See “6. Help”, page 62.
If the problem persists, contact your Evolis dealer or visit myplace.evolis.com.
NOTE
We recommend that you obtain your cards from an Evolis dealer.
Use of cards obtained elsewhere is liable to adversely affect print quality and/or damage the print head.

Evolis PRIMACY 2 Specifications

General

Resolution	300 dpi
Card Format	ISO CR80 - ISO 7810 (53.98 mm x 85.60 mm)
Print Technology	Dye-sublimation
Card Capacity	100 cards (0.76 mm - 30 mil)
Card Feeding	Automatic
Card Thickness	0.25 to 1.25 mm (10 to 50 mil)
Card Types	PVC cards, Composite PVC cards, PET cards
Connectivity	USB, Ethernet
Encoding Options	Magnetic stripe encoder, Smart card contact station, Contactless card encoder
Operating Systems Supported	Windows, Mac OS, Linux
Dimensions	247 mm (H) x 205 mm (W) x 381 mm (D)
Weight	4.02 kg
Print Speed	Up to 280 cards/hour (YMCKO)