Fluke 810 - How to Troubleshoot

810
Users Manual
6-8
How to Troubleshoot
Table 6-1 is a list of problems, causes, and corrective
actions for the Tester.
Table 6-1. Troubleshooting
Symptom Cause Corrective Action
Tester does not turn on. The battery is fully
discharged.
Connect the Tester battery to the ac adapter, connect to a
power source, and charge the battery.
If the problem continues, contact the Fluke Service Center for
technical support.
Battery charge does not
hold.
The battery is defective. A fully charged battery operates the Tester for 8 hours (under
normal operating conditions). Make sure that the battery is
charged. If the battery quickly discharges, replace the battery.
Contact the Fluke Service Center for a new battery.
The USB cable is not
connected correctly.
Correctly connect the USB cable. See “PC Connection”. Tester cannot connect
with the Viewer
Software.
The USB cable is damaged. Examine the USB cable for any damage. If you find damage,
contact the Fluke Service Center for a replacement cable.
Front panel buttons /
softkeys do not operate.
Tester does not operate.
Push and hold the  button to stop the Tester. Restart the
Tester. If the problem continues, contact the Fluke Service
Center for technical support.