Fronius Symo GEN24 10.0 User Manual

Support Activate support user
1
Click the "Activate support user" button.
The support user is activated.
IMPORTANT!
The support user only allows Fronius Technical Support to implement settings on
the inverter via a secure connection. The button "End support user access" deac-
tivates the access.
Create support info (for Fronius Support team)
1
Click on the "Create support info" button.
2
The sdp.cry file is downloaded automatically. To download manually, click on
the "Download Support-Info" button.
The sdp.cry file is saved in the downloads.
Enable remote maintenance
1
Click on the "Enable remote maintenance" button.
Remote maintenance access for the Fronius Support team is enabled.
IMPORTANT!
Remote maintenance access gives Fronius Technical Support exclusive access to
the inverter via a secure connection. Diagnostic data is transmitted here that can
be used for troubleshooting purposes. Only enable remote maintenance access
following a request from the Fronius Support team.
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Fronius Symo GEN24 10.0 Specifications

General

Model	Fronius Symo GEN24 10.0
Category	Inverter
AC nominal output	10.0 kW
AC grid frequency	50 Hz / 60 Hz
THD	< 3 %
Number of MPP trackers	2
Protection class	IP66
AC Nominal Voltage	230 V / 400 V
Operating Temperature Range	-25°C to +60°C
Max. apparent AC power	10, 000 VA
AC nominal voltage range	230 V
DC connection	4x DC+ and 4x DC- screw terminals
Maximum AC Power	10000 VA
Maximum DC Power	15 kW
AC Voltage Range	180 - 280 V
Cooling	Active cooling
Warranty	5 years