14 Problem Solving
418
Problem Solving
14
016-799
O [Cause] An invalid print parameter is included.
[Remedy] Check the print data and options, and print again.
018-500
O [Cause] Unable to connect to the SSL server because the server
certificate and the private key do not exist.
[Remedy] Set the server certificate. Or, set the CA feature to [Off].
018-501
O [Cause] Unable to connect to the CA authentication server.
[Remedy] Check if the address of the CA authentication server set
on the machine is correct. Or, check the network
connection.
018-502
O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, the login to the server was failed because the
computers permitted to log in were limited.
[Remedy] Check the property information for the specified user, and
check if the server sets the login limit for computers.
018-503
O [Cause] An error occurred while connected to the CA
authentication server.
[Remedy] Perform the authentication operation again.
018-504
O [Cause] An error occurred while connected to the CA
authentication server.
[Remedy] Perform the authentication operation again.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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