14 Problem Solving
424
Problem Solving
14
016-403
O [Cause] The root certificate did not match.
[Remedy] Confirm the authentication server and store the root
certificate of the server certificate of the authentication
server into the machine.
If you cannot acquire the root certificate of the server
certificate, set [Server Certificate Verification] of [IEEE
802.1x Settings] to [Disabled] on the touch screen.
016-404
O [Cause] An internal error occurred.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
016-405
O [Cause] An error occurred in the certificate stored in the machine.
[Remedy] Initialize the certificate.
For more information on initializing certificates, refer to "Delete All
Certificates/Initialize Settings" (P.145).
016-406
O [Cause] An error occurred in the SSL client certificate.
[Remedy] Take one of the following measures:
z
Store an SSL client certificate in the machine to set the
SSL client certificate.
z
If an SSL client certificate cannot be set on the machine,
select an option other than [EAP-TLS] in [Authentication
Method].
016-450
O [Cause] The SMB host name already exists.
[Remedy] Change the host name.
Refer to "Host Name" (P.174).
016-453
O [Cause] Updating of the IPv6 address and host name for the DNS
server failed.
[Remedy] Check whether the IP address of the DNS server is set
correctly.
016-454
O [Cause] Unable to retrieve the IP address from DNS.
[Remedy] Confirm the DNS configuration and IP address retrieve
setting.
Refer to "Protocol Settings" (P.171).
016-455
O [Cause] Connection to the SNTP server timed out.
[Remedy] Confirm the network cable connection and the IP address
of the SNTP server are correct.
Refer to "Machine Clock/Timers" (P.132).
016-456
O [Cause] Received a message from the SNTP server stating that
the server is not synchronized with the standard time
source.
[Remedy] Confirm the SNTP server settings.
Refer to "Machine Clock/Timers" (P.132).
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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