Error Code
425
Problem Solving
14
016-461
O [Cause] When [Assurance Level] under the [Transfer Image Log] is
set to [High], you may not be able to create a new job
because of a restriction resulting from the congestion of
un-forwarded image logs.
[Remedy] Confirm the status of the server managing the image logs
and the network status, and eliminate the source
obstructing image log forwarding to the image log server.
Take one of the following measures:
z
Confirm the forwarding settings, and then forward all un-
forwarded logs.
z
Change the [Assurance Level] to [Low]. In this case, the
image logs may not be forwarded and may be deleted
successively.
When using the Image Log Kit (Adobe PostScript), and
you switch the machine power off and then on, or when
the machine restarts automatically, switch off the machine
power, make sure that the touch screen is blank, and then
switch on the machine power.
016-503
O [Cause] Unable to resolve the SMTP server name when sending e-
mail.
[Remedy] Check on CentreWare Internet Services whether the
SMTP server settings are correct. Also, confirm whether
the DNS server settings are correct.
016-504
O [Cause] Unable to resolve the POP3 server name when sending e-
mail.
[Remedy] Check on CentreWare Internet Services whether the
POP3 server settings are correct. Also, confirm whether
the DNS server settings are correct.
016-505
O [Cause] Unable to log into the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the user
name and password used on the POP3 server are correct.
016-506
O [Cause] Unable to write the image log because the image log
storage space is insufficient on the machine.
[Remedy] Execute the job again. If the error still is not resolved, take
one of the following measures:
z
Delete unnecessary image logs
z
Change the [Assurance Level] for image logs to [Low]
In this case, the contents of the logs is not secured.
016-507
O [Cause] When using the Image Log Control feature, failed to
forward the image log to the server.
[Remedy] Either set the forwarding rule for image logs from the
server to the machine, or set [Transfer Image Log] to
[Disabled].
016-508
O [Cause] When using the Image Log Control feature, failed to
forward the image log to the server.
[Remedy] Set the forwarding rule for image logs from the server to
the machine.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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