14 Problem Solving
428
Problem Solving
14
016-526
O [Cause] LDAP server SSL authentication error. The server name
does not match the certificate.
[Remedy] Set the same LDAP server address to the machine and to
the SSL certificate of the LDAP server. You can clear this
error by selecting [Disabled] for [LDAP - SSL/TLS
Communication] under [SSL/TLS Settings] on the
machine; however, note that selecting this option does not
ensure the validity of the LDAP server.
016-527
O [Cause] LDAP server SSL authentication error. This is an SSL
authentication internal error.
[Remedy] An error occurred in the software. Contact our Customer
Support Center.
016-529
O [Cause] An error occurred when connecting to the Remote
Download server. There was no response from the server
within the specified time (45 seconds).
[Remedy] Confirm the network connection. Check whether the
Remote Download server is correctly set on the network.
016-533
O [Cause] Kerberos server authentication protocol error
[Remedy] The time difference between the machine and the
Kerberos server exceeded the clock skew limit value set
on the Kerberos server. Check whether the clocks on the
machine and Kerberos server are correctly set. Also check
whether the summer time and the time zone are correctly
set on the machine and Kerberos server.
016-534
O [Cause] Kerberos server authentication protocol error
[Remedy] The domain set on the machine does not exist on the
Kerberos server, or the Kerberos server address set on
the machine is invalid for connection. Check whether the
domain name and the server address have been correctly
set on the machine. For connection to Windows 2000 or
Windows 2003 Server, specify the domain name in
uppercase.
016-535
O [Cause] The specified file does not exist on the Remote Download
server.
[Remedy] Confirm the file.
016-536
O [Cause] An error occurred when accessing the DNS prior to
connecting to the Remote Download server.
[Remedy] Confirm the connection with the DNS. Also check whether
the Remote Download server name is registered to the
DNS.
016-537
O [Cause] Could not connect to the Remote Download server. The
port of the destination Remote Download server is not
open.
[Remedy] Confirm the port in the network settings.
016-538
O [Cause] An error occurred when writing the remote download file to
the hard disk. The file obtained from the Remote
Download server could not be written to the hard disk.
[Remedy] Confirm the amount of available space, and delete files
that are no longer required. Alternatively, replace the hard
disk.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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