14 Problem Solving
470
Problem Solving
14
027-584
O [Cause] SMB protocol error. The SMB server is in shared security
mode.
[Remedy] The SMB server may be set on Windows 95, Windows 98,
or Windows Me OS. Set the SMB server on an OS other
than Windows 95, Windows 98, or Windows Me OS.
027-585
O O [Cause] SMB protocol error. Login is disabled at this time.
[Remedy] Confirm the period login permitted with your system
administrator.
027-586
O O [Cause] SMB protocol error. The password has expired.
[Remedy] Obtain a valid password from your system administrator.
027-587
O O [Cause] SMB protocol error. The password must be changed.
[Remedy] Log into Windows, and change the password. Ask your
system administrator to change the setting so that you do
not need to change the login password next time.
027-588
O O [Cause] SMB protocol error. The user is invalid.
[Remedy] Ask your system administrator to validate the user.
027-589
O O [Cause] SMB protocol error. The user was locked out.
[Remedy] Ask your system administrator to cancel the lockout status.
027-590
O O [Cause] SMB protocol error. The user account has expired.
[Remedy] Obtain a valid user account from your system
administrator. Or, ask your system administrator to extend
the account expiration date.
027-591
O O [Cause] SMB protocol error. Users are restricted. A blank
password is invalid.
[Remedy] Set the password for the user.
027-599
O O [Cause] SMB protocol error.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
027-700
O O [Cause] The domain section of the recipient’s e-mail address is a
prohibited domain.
[Remedy] Specify a domain that is not prohibited for the domain
section of the recipient’s e-mail address.
027-701
O [Cause] The network cable is disconnected from the machine.
[Remedy] Connect the network cable securely if the cable is
disconnected.
027-702
O O [Cause] The specified recipient’s certificate does not exist.
[Remedy] Register the certificate for the recipient on the machine.
027-703
O O [Cause] The specified recipient’s certificate has expired.
[Remedy] Register a valid certificate for the recipient on the machine.
027-704
O O [Cause] The CA certificate of the specified recipient’s certificate
does not exist.
[Remedy] Confirm the path to the recipient’s certificate, and register
the required CA certificate on the machine.
027-705
O O [Cause] The specified recipient’s certificate has been revoked.
[Remedy] Specify a valid certificate for the recipient.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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