Error Code
489
Problem Solving
14
116-771
116-772
116-773
116-774
116-775
116-776
116-777
116-778
O O [Cause] The data was automatically modified because it included
an invalid parameter.
[Remedy] The printed image may be incomplete. Confirm with the
sender whether the image has a problem, or ask the
sender to send the data again. When using the Internet
Fax Forwarding feature, confirm its condition with the e-
mail recipient.
116-780
O O [Cause] There is a problem with the document attached to the
received e-mail.
[Remedy] Check the attached document.
116-790
O O [Cause] Probable causes are as follows:
1) If the operator cancelled printing a document that was
received using the Store Fax - Local Folder or Store
Internet Fax - Local Folder feature:
The first set of the document is not stapled.
2) For causes other than 1)
No set of the document is stapled.
[Remedy] For 1), manually staple the first set of the document. Or,
do not cancel printing of a document that is received using
the Store Fax - Local Folder or Store Internet Fax - Local
Folder feature.
For 2), check whether the staple position has been
correctly specified, and try printing again.
117-310
O [Cause] An error occurred while scanning a document via WSD.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
Execute the same operation again.
117-312
O [Cause] An error occurred in the machine.
[Remedy] Contact our Customer Support Center.
123-207
123-209
123-400
O [Cause] A abnormality occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
124-701
O [Cause] The output destination was c/hanged because of the
malfunction of the specified output tray.
[Remedy] Contact our Customer Support Center. You can use any
output trays other than the defective output tray.
124-702
O [Cause] The output destination was changed because of the
malfunction of the specified output tray (Finisher Tray).
[Remedy] Contact our Customer Support Center. You can use any
output trays other than the defective output tray.
124-705
O [Cause] The punch setting was cancelled.
[Remedy] Confirm the punch position, and then execute the
operation again.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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