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Fujitsu Primergy RX100 S2 - Contacting Maintenance Support

Fujitsu Primergy RX100 S2
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258
Chapter 9 Operation and Maintenance
9.9.2 Contacting Maintenance Support
For "Contact Information", refer to "Start Guide". Before contacting maintenance support, check the
following.
Model name and product ID of the server
They are described on the label on the server. For the label location, refer to "Start Guide"
Hardware configuration (Types and locations of internal options)
Configuration information (BIOS Setup Utility, SCSI Setup Utility settings)
•OS
LAN/WAN system configuration
Phenomena (what happened when doing what, what was displayed, etc.)
Date/time of occurrence
Environmental settings of the server
LED statuses
Print and fill in the "Configuration Sheet" of "Configuration Sheets" and the "Accident Sheet".

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