XG Series User's Guide Chapter 6 Managing the Device
Extracting of Maintenance Information
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6.5 Extracting of Maintenance Information
If a fault occurred, maintenance information may be requested by the device sales representative to investigate the cause of
the fault. This section provides procedures for extracting maintenance information.
6.5.1 Procedure for Extracting Maintenance Information when
a System/Subsystem Failure Occurred
This section describes the procedures for extracting maintenance information when a system or subsystem failure
occurred.
• Viewing maintenance information
Using the "show tech-support" command, you can view maintenance information.
Using the "show tech-support detail" command, you can view the detailed information.
• Saving maintenance information
Using the "show tech-support save" command, you can save the maintenance information to the external media.
Using the "show tech-support detail save" command, you can save the detailed information.
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