C-26 888-2463-001 3/6/08
WARNING: Disconnect primary power prior to servicing.
Diamond Series™
Appendix C Pioneer Power Supply
PM33215F-8, 5kW, Instructional manual Rev 2, 3/26/2007 23
Section 13 Return Units to the Factory for Repair or Refurbishment
Contact Information to return unit:
Customer Service Manager
Tel: 310 883 6210
Fax: 310 829 1026
E-mail: mneff@pioneermagnetics.com
Step 1: Call Customer Service and request a RMA#
Step 2: If serial number available, provide at the time of getting of requesting the
RMA#
Step 3: Release PO for repair charges if out of warranty
Step 4: Return unit to the following address:
Pioneer Magnetics, Inc
Customer Service
1745 Berkeley Street
Santa Monica, CA 90404
USA
Ref: RMA# (for example ABC123)