Details and solutionDescriptionError code
• If the device was moved or shipped with
tape cartridges in the magazines, verify
that none of the cartridges is loose, ob-
structing access to the tape drive.
• Remove all magazines and check for any
kind of obstruction.
• Run the wellness test.
Rotation
4
obstructed
8C
• MSL8048 and MSL8096: If the robotic
has been replaced, update the Library
firmware to the latest version.
• MSL2024 and MSL4048: If this error
occurs on the first power-on after unpack-
ing or moving the device, or after repla-
cing the chassis, ensure that the shipping
lock was removed from the top and
stored on the back panel (see “Removing
the shipping lock” on page 45).
• If the device was moved or shipped with
tape cartridges in the magazines, verify
that the cartridges did not come out of
the magazines to obstruct the robotic.
• Ensure that nothing is stacked on top of
the device because any weight on top of
the device can bow the top cover down
and interfere with the robotics.
• Ensure that the device is either mounted
in a rack with its rack kit or in a tabletop
conversion cover. The device must be
supported under both of its side edges
or the bottom can bow and impede robot-
ic movement.
• Remove all magazines and look for any
obstructions to the robot.
• Run the wellness test.
Sled
5
obstructed
8D
• Remove all magazines and look for any
obstructions to the robot.
• Run the wellness test.
Ends of gripper
1
movement not in expected
range
8E
HP StorageWorks MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and service
guide 187
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