7914RSM.fm Draft Document for Review March 28, 2011 12:24 pm
494 IBM System Storage DS3500: Introduction and Implementation Guide
# RSM state: NC
# RSM zip: 00000
# RSM country: United States
# RSM contact name: Max Musterman
# RSM contact phone: 11234567890
# RSM contact hours: 7am - 6pm
# RSM contact timezone: GMT - 6
# RSM contact alt. phone: 1 123 456 7891
# RSM contact alt. hours: 6pm - 7am
# RSM contact e-mail: max.musterman@rivers.local
# RSM contact country: United States
– A remote user connects or disconnects from the system.
– The remote access automatic timeout is about to expire and the system has one or
more active alerts. Timeout warnings are sent at 4 hours, 2 hours, and 1 hour before
the timeout occurs.
Alerts Status notifications are sent when an alert has been sent to IBM Service, as shown
in Example 16-2.
Example 16-2 Alert Status notification
Notification from RSM for Storage system: localhost
An alert was sent to IBM Service at Thu Aug 28 22:26:58 2010 UTC.
Remote Access to the RSM for Storage system is enabled for the next 12 hours
Check the RSM for Storage console for additional information related to this
problem.
#
# Machine type: 1746-A4D
# Machine serial: 1234567
# Machine name: ITSO3500
# Machine location: Dataenter 1
# Machine address: River Street
# Machine city: River City
# Machine state: NC
# Machine zip: 00000
# Machine country: United States
# Machine country code: 000
# Machine info: None
# Machine info name: None
# Machine software id:
# Machine contract:
#
# Contact name: Max Musterman
# Contact phone: 12234567890
# Contact hours: 7am - 6pm
# Contact timeZone: GMT - 6
# Contact alt. phone: 1 223 456 7891
# Contact alt. hours: 6pm - 7am
# Contact e-mail: max.musterman@rivers.local
# Contact country: United States
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