Hypervisor problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, “Parts listing, IBM System x3530 M4 Type 7160,” on page 265 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Symptom Action
If an optional embedded
hypervisor flash device is not
listed in the expected boot
order, does not appear in the
list of boot devices, or a similar
problem has occurred.
1. Make sure that the optional embedded hypervisor flash device is selected on
the boot manager (<F12> Select Boot Device) at startup.
2. Make sure that the embedded hypervisor flash device is seated in the
connector correctly (see “Removing a USB embedded hypervisor flash device”
on page 318 and “Replacing a USB embedded hypervisor flash device” on
page 319).
3. See the documentation that comes with the optional embedded hypervisor
flash device for setup and configuration information.
4. Make sure that other software works on the server.
General problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, “Parts listing, IBM System x3530 M4 Type 7160,” on page 265 to check whether a component is
a consumable, structural, or FRU part.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Symptom Action
A cover latch is broken, an LED
is not working, or a similar
problem has occurred.
If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
trained service technician (see Chapter 6, “Removing and replacing components,”
on page 273 to determine whether the part is a consumable, structural, or FRU
component).
The server cover was removed
while running and the server
shut off.
Replace the server cover and restart the server.
The server is hung while the
screen is on. Cannot start the
Setup utility by pressing F1.
1. See hl1AA_t_nx_boot_failure for more information.
2. See “Recovering the server firmware” on page 261 for more information.
Chapter 4. Troubleshooting 243
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