IBM System x3530 M4

Hard disk drive problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, “Parts listing, IBM System x3530 M4 Type 7160,” on page 265 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Symptom Action
Not all drives are recognized by
the DSA hard disk drive
diagnostic test.
Remove the drive that is indicated by DSA (see “Removing hot-swap drives” on
page 302 or “Removing a 3.5-inch simple-swap SATA drive” on page 304); then,
run the hard disk drive diagnostic test again (see “DSA messages” on page 193). If
the remaining drives are recognized, replace the drive that you removed with a
new one.
The server stops responding
during the hard disk drive
diagnostic test.
Remove the drive that is indicated by DSA (see “Removing hot-swap drives” on
page 302 or “Removing a 3.5-inch simple-swap SATA drive” on page 304); then,
run the hard disk drive diagnostic test again (see “DSA messages” on page 193). If
the remaining drives are recognized, replace the drive that you removed with a
new one.
A hard disk drive has failed,
and the associated yellow hard
disk drive status LED is lit.
Replace the failed hard disk drive.
244 System x3530 M4 Type 7160: Installation and Service Guide