Chapter 6. Removing and replacing components
Use this information to remove and replace the server components.
The types of replaceable components are:
v Structural parts: Purchase and replacement of structural parts (components, such
as chassis assembly, cover, and bezel) is your responsibility. If IBM acquires or
installs a structural component at your request, you will be charged for the
service.
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged
for the installation.
v Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself
or request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.
See Chapter 5, “Parts listing, IBM System x3100 M5 Type 5457,” on page 165 to
determine whether a component is a structural part, Tier 1 CRU, or Tier 2 CRU.
For information about the terms of the warranty, see the Warranty Information
document that comes with the server.
For more information about getting service and assistance, see Appendix D,
“Getting help and technical assistance,” on page 651.
Returning a device or component
If you are instructed to return a device or component, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Removing and replacing server components
This section provides information for removing and replacing structural parts or
components in the server.
© Copyright IBM Corp. 2014 179
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