7 | Warning and error messages INFICON
104 / 152 UL6000-Fab,-PLUS-Operating-instructions-iinc75en1-01-(2206)
Type Notification Possible sources of
error
Remedy
W360 Preamplifier output signal
too low
Ion source defective • Contact customer service
Mass spectrometer
contaminated
• Contact customer service
W361 The offset voltage of the
preamplifier is too high
Preamplifier defective • Contact customer service
W362 Preamplifier range error Preamplifier defective • Contact customer service
MSB defective • Contact customer service
W374 Background in stand-by out
of range
Mass spectrometer
contaminated
• Check the tightness of the connection
between the leak detector and the test
object
• Reduce contamination in the environment
where the device is located
• Use the 'Regeneration' function in the
'Vacuum' operation mode
Ion source or
preamplifier defective
• Contact customer service
W390 500 GOhm amplifier resistor
out of range
Preamplifier defective • Contact customer service
MSB defective • Contact customer service
E400 TMP error message Unhandled error
message from the TMP
• Contact customer service
W401 TMP warning message Unhandled warning
message from the TMP
• Contact customer service
E402 No communication with
turbo pump converter
TMP cable defective or
not connected
• Contact customer service
TMP converter
defective
• Contact customer service
MSB defective • Contact customer service
E404 TMP current consumption
too high
Pressure in the TMP is
too high
• Contact customer service
W405 No TMP run-up Inlet pressure during
run-up too high
• Check that the backing pump is working
during run-up
• Check that the pressure drops during run-
up
• Contact customer service
TMP bearing damage • Contact customer service