Return a QFX5240 Chassis or Components
IN THIS SECTION
Locate the Serial Number on a QFX5240 Device or Component | 119
Remove the Solid-State Drives for RMA on QFX5240 Switches | 123
How to Return a Hardware Component to Juniper Networks, Inc. | 125
Guidelines for Packing Hardware Components for Shipment | 126
Pack a QFX5240 Switch or Component for Shipping | 126
Locate the Serial Number on a QFX5240 Device or Component
IN THIS SECTION
List the Chassis and Component Details Using the CLI | 120
Locate the Chassis Serial Number ID Label on a QFX5240 Switch | 121
Locate the Serial Number ID Labels on FRUs in a QFX5240 Switch | 122
If you are need to return a switch or component to Juniper Networks for repair or replacement, you
must locate the serial number of the switch or component. You must provide this serial number to the
Juniper Networks Technical Assistance Center (JTAC) when you contact them to obtain a Return
Materials Authorizaon (RMA).
If the switch is operaonal and you can access the CLI, you can list serial numbers for the switch and for
some components with a CLI command. If you do not have access to the CLI or if the serial number for
the component does not appear in the command output, you can locate the serial number ID label on
the switch or component.
119