KONE NanoSpace™
Owner’s Manual
117 (196) OM-01.03.086
(B) 2016-01-11
© 2014 KONE Corporation
All rights reserved.
11.3 Contacting qualified personnel
Contact a trained person or a competent maintenance person at the earliest opportunity.
NOTE! The following persons are allowed to rescue trapped passengers:
– Maintenance personnel of the building, if allowed by n
ational legislation, provided that
they have received proper training for rescue procedures, and taking into account local
regulations
– Competent elevator maintenance persons with knowledge of g
eneral maintenance
procedures and the KONE elevator
– Third party personnel, for example, firemen, provided that t
hey have received proper
training for rescue procedures, and taking into account local regulations
11.4 Reassuring passengers
Good communication between the passengers and responsible building personnel is
extremely important. Inform the passengers of the following:
– They are safe and should remain calm
– Help is on the way to safely rescue them from the elevator car
– There is sufficient oxygen since the car is properly ventilated
– Passengers should stay away from the elevator door, so the doors can be opened safely
When direct communication is not possible, use the
intercom or similar system.
Ask the
passengers reassuring questions. At the same time you will obtain the following
valuable information:
– How many passengers are inside the elevator car?
– Are passengers all right?
– Are the lights still functioning inside the elevator car?
– Is any of the call buttons lit?
– Is there a floor number displayed on the floor po
sition indicator, which position?
– Which direction was the elevator going when it stopped?
– Which floor did you last leave?
– Which floor was to be your last stop?
To Next Page
Loading...