Kone NanoSpace - Before You Contact KONE - Maintenance by Owner

KONE NanoSpace™
Owner’s Manual
46 (196) OM-01.03.086
(B) 2016-01-11
© 2014 KONE Corporation
All rights reserved.
7.5 Before you contact KONE – maintenance by owner
Although most of the maintenance performed on elevator equipment must be left to your
maintenance company, there are a few tasks you can carry out yourself. By carrying out
these tasks you will better retain your elevator's value and ensure a more comfortable and
safe ride for elevator users.
Consult your local KONE representative concerning what is and what is not covered under
the maintenance agreement. It is important that you understand what maintenance
operations you must perform between service calls.
Check the following items before contacting KONE. This prevents unnecessary service calls
and can place the elevator back in service without additional procedures:
– Check that your building has power from the external power grid
– Check for broken light bulbs or LEDs inside the
elevator car
, and replace accordingly if
possible
– Check that the elevator is not in Fire Service mode
– Check that all key operated switches are in normal operating or RUN position
– Check for blown fuses or tripped circuit breakers of the building power supply
– Check that elevator car is cleaned regularly
– Check that there is no debris in landing door sills and elevator car door sills, both are
recommended to be
cleaned regularly, as debris can prevent the doors from operating
properly
When you contact KONE for maintenance, provide th
e following information:
– Building address
– Elevator number
– Description of the problem, be as accurate and detailed as possible