KONE NanoSpace™
Owner’s Manual
30 (196) OM-01.03.086
(B) 2016-01-11
© 2014 KONE Corporation
All rights reserved.
6.4 Elevator stops between floors
If the elevator stops between floors due to, for example, a power failure, remain calm and
follow the instructions below. By following the instructions you will ensure that you will not
unintentionally cause a hazardous situation.
If the elevator stops between floors
Try to start the elevator using the car call button. If t
he elevator still fails to respond,
perform the following actions:
1. Press the alarm button. An internal alarm bell sounds.
2. Stay calm and relax. There is no danger and there is adequate ventilation.
3. The elevator is equipped with KONE Remote Monitoring (KRM) communications.
You have a d
irect voice connection to a service center. Follow the instructions given
to you from the service center. For more information on KRM, see OM-13.25.001.
WARNING! Do not try to exit the elevator without the assistance of a trained person. It is
very dangerous to attempt to exit the elevator by yourself. Wait for an authorized person
to arrive on the scene and follow their instructions.
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