1 Repair and procurement of spare parts
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1 Repair and procurement of spare parts
Repairs to the KR C may only be carried out by KUKA customer support personnel or by
customers authorized to do so after participation in a relevant KUKA Robot Group service
seminar.
1.1 Customer repair
As far as customer repairs to the KR C are concerned, only the exchange of modules is
envisaged. A defective motherboard is exchanged together with the PC rack.
1.2 Repair by KUKA service personnel
Repairs within modules may only be carried out by specially trained KUKA Robot Group
personnel.
A repair by KUKA Robot Group service personnel carries the following guarantees:
G carried out by specially trained, experienced personnel
G compliance with the ESD directives
G use of the required special tools
G optimal conditions for locating faults and searching for the exact causes
G technical revisions carried out
G overall test of the PC on completion of repair.
1.3 Procurement of spare parts
The article numbers for spare parts are listed in the electronic spare parts catalog (KUKA
Parts) on a CD--ROM that accompanies every control cabinet.
The KUKA Robot Group supplies the following types of spare parts for KR C repairs:
G New parts
Once the new part has been installed, the part that has been removed can be disposed
of.
G Exchange parts
Once the exchange part has been installed, the part that has been removed is returned
to the KUKA Robot Group.
A “Robot Repair Card” is supplied with the exchange parts.
The Repair Card must be completed (see Chapter 12) and returned to the KUKA Robot
Group.
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