10-20
Troubleshooting > Troubleshooting
E
F
I
Close left cover. Is there any cover which is open? Close the cover indicated on the
screen.
â
Close rear cover.
Close top cover.
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details on
Auto Error Clear, refer to the following:
Auto Err. Clear (page 8-35)
Message Checkpoints Corrective Actions
Reference
Page
Enclose the IPv6 address
in brackets [ ].
â
The IPv6 address entered in the host
name is not enclosed in brackets [ ]. To
enter the IPv6 address, enclose the
address in brackets [ ].
(e.g.,
[3ae3:9a0:cd05:b1d2:28a:1fc0:a1:10a
e]:140)
â
Error occurred.
Turn the power switch
off and on.
â
Press the power switch to turn off,
and then press it again to turn on.
ī
If this message still remains, press the
power switch to turn off, and contact
your service representative.
â
Message Checkpoints Corrective Actions
Reference
Page
Failed to get the network
user information.
â An error occurred when obtaining
user information after the
authentication. Log in again.
â
File was deleted.
Check the document box.
â
The file or box selected does not exist.
Check that the box has not been
deleted, or that the file has not been
deleted or moved.
â
Message Checkpoints Corrective Actions
Reference
Page
Incorrect account ID. â The Account ID does not match.
Check the registered Account ID.
page 9-20
Incorrect account ID.
Press [OK].
*1
â The account ID was incorrect when
processing the job externally. The job
is canceled. Select [OK].
page 9-21
Incorrect ID. â The user ID entered for a private job
is not correct. Check the user ID that
you specified on the printer driver.
page 4-19
page 4-21
Message Checkpoints Corrective Actions
Reference
Page