Lenovo System x3550 M4 - Page 4

ConfiguringRAIDarrays.........108
AdvancedSettingsUtilityprogram.....108
UpdatingSystemsDirector........109
UpdatingtheUniversalUniqueIdentifier
(UUID)................110
UpdatingtheDMI/SMBIOSdata......112
Chapter4.Troubleshooting.....115
Starthere.................115
Diagnosingaproblem..........115
Undocumentedproblems........117
Servicebulletins..............117
Checkoutprocedure............118
Aboutthecheckoutprocedure......118
Performingthecheckoutprocedure....118
Diagnostictools..............119
Lightpathdiagnostics..........121
Eventlogs...............133
POST................135
DynamicSystemAnalysis........135
Automatedservicerequest(callhome).....138
ElectronicServiceAgent.........138
Errormessages..............138
Troubleshootingbysymptom.........138
CD/DVDdriveproblems.........139
Generalproblems............139
Harddiskdriveproblems.........140
Hypervisorproblems..........141
Intermittentproblems..........142
Keyboard,mouse,orUSB-device
problems...............142
Memoryproblems...........143
Microprocessorproblems........144
Monitorandvideoproblems.......145
Networkconnectionproblems.......147
Optional-deviceproblems........148
Powerproblems............148
Serial-deviceproblems.........153
ServerGuideproblems..........154
Softwareproblems...........155
UniversalSerialBus(USB)portproblems..155
Videoproblems............156
Solvingpowerproblems...........156
SolvingEthernetcontrollerproblems......157
Solvingundeterminedproblems........158
Problemdeterminationtips..........159
Recoveringtheserverfirmware(UEFIupdate
failure)..................160
In-bandmanualrecoverymethod.....160
In-bandautomatedbootrecoverymethod..162
Out-of-bandmethod..........162
Automatedbootrecovery(ABR)........162
Nx-bootfailure...............162
Chapter5.Partslisting,Lenovo
Systemx3550M4Type7914....165
Replaceableservercomponents........165
Structuralparts.............175
Powercords...............176
Chapter6.Removingandreplacing
components.............179
Returningadeviceorcomponent.......179
Internalcableroutingandconnectors......179
CablingSAS/SATAServeRAIDController..179
Cablingbackplane...........181
CablingRAIDadapterbatteryorflashpower
module................184
CablingSPECpower..........185
CablingDVDdrive...........186
Cablingoperatorinformationpanel.....187
CablingfrontUSBandvideoconnector...188
Removingandreplacingservercomponents...189
Removingandreplacingstructuralparts...189
RemovingandreplacingTier1CRUs....198
RemovingandreplacingTier2CRUs....285
AppendixA.Integratedmanagement
moduleII(IMM2)errormessages.309
ListofIMMevents.............310
IMMEventsthatautomaticallynotifySupport..785
AppendixB.UEFI/POSTdiagnostic
codes................791
ListofUEFIevents.............791
AppendixC.DSAdiagnostictest
results................815
DSABroadcomnetworktestresults......815
TestresultsfortheDSABroadcomnetwork
test.................815
DSABrocadetestresults..........825
TestresultsfortheDSABrocadetest....825
DSAcheckpointpaneltestresults.......834
TestresultsfortheDSAcheckpointpanel
test.................834
DSACPUstresstestresults.........836
TestresultsfortheDSACPUstresstest...836
DSAEmulexadaptertestresults........839
TestresultsfortheDSAEmulexadapter
test.................839
DSAEXAportpingtestresults........843
TestresultsfortheDSAEXAportpingtest..843
iiSystemx3550M4InstallationandServiceGuide