Lenovo System x3550 M4 - Page 818

UserResponse
Completethefollowingsteps:
1.Ifthenodehasrecentlybeeninstalled,moved,serviced,orupgraded,verifythattheDIMM
isproperlyseatedandvisuallyverifythatthereisnoforeignmaterialinanyDIMMconnector
onthatmemorychannel.Ifeitheroftheseconditionsisfound,correctandretrywiththesame
DIMM.(Note:EventLogmaycontainarecent00580A4eventdenotingdetectedchangein
DIMMpopulationthatcouldberelatedtothisproblem.)
2.IfnoproblemisobservedontheDIMMconnectorsortheproblempersists,replacetheDIMM
identifiedbyLightPathand/oreventlogentry.
3.Ifproblemre-occursonthesameDIMMconnector,replacetheotherDIMMsonthesame
memorychannel.
4.CheckIBMsupportsiteforanapplicableservicebulletinorfirmwareupdatethatappliestothis
memoryerror.
5.(TrainedServicetechnicianonly)Ifproblemre-occursonthesameDIMMconnector,inspect
connectorfordamage.Iffound,replacesystemboard.
6.(TrainedServicetechnicianonly)ReplaceaffectedProcessor.
7.(TrainedServicetechnicianonly)Replacesystemboard.
•S.51006[S.51006]Amemorymismatchhasbeendetected.Pleaseverifythatthememory
configurationisvalid.
Explanation:OneorMoreMismatchedDIMMsDetected
Severity
Error
UserResponse
Completethefollowingsteps:
1.Couldfollowanuncorrectablememoryerrororfailedmemorytest.Checklogandservicethat
eventfirst.DIMMsdisabledbyothererrorsoractionscouldcausethisevent.
2.VerifythattheDIMMsareinstalledinthecorrectpopulationsequence,accordingtotheservice
informationforthisproduct.
3.Disablememorymirroringandsparing.Ifthisactioneliminatesthemismatch,checkIBM
Supportsiteforinformationrelatedtothisproblem.
4.ReflashUEFIfirmware.
5.ReplaceDIMM
6.(TrainedServicetechnicianonly)ReplaceProcessor.
•S.51009[S.51009]Nosystemmemoryhasbeendetected.
Explanation:NoMemoryDetected
Severity
Error
UserResponse
Completethefollowingsteps:
1.MakesurethatoneormoreDIMMsareinstalledintheserver.
804Systemx3550M4InstallationandServiceGuide