Lenovo System x3550 M4 - Page 982

Recoverable
No
Severity
Error
Serviceable
Yes
Automaticallynotifysupport
No
UserResponse
Completethefollowingsteps:
1.Cleanthetapedriveusingtheappropriatecleaningmediaandinstallnewmedia.
2.Runthetestagain.
3.Makesurethatthedrivefirmwareisatthelatestlevel.
4.Rerunthetestafterupgradingtothelatestfirmwarelevel.
5.Ifthefailureremains,referto"Troubleshootingbysymptom"inthesystem"Installationand
ServiceGuide"forthenextcorrectiveaction.
Relatedlinks
–IBMSupportwebsite
–LatestlevelofDSA
–LatestlevelofBMC/IMM
•264-904-000:TapeT estFailed
TapeTestFailed.Drivehardwareerror.
Recoverable
No
Severity
Error
Serviceable
Yes
Automaticallynotifysupport
No
UserResponse
Completethefollowingsteps:
1.Checkthetapedrivecablingforlooseorbrokenconnectionsordamagetothecable.Replace
thecableifdamageispresent.
2.Cleanthetapedriveusingtheappropriatecleaningmediaandinstallnewmedia.
3.Runthetestagain.
4.Makesurethatthedrivefirmwareisatthelatestlevel.
5.Rerunthetestafterupgradingtothelatestfirmwarelevel.
6.Ifthefailureremains,referto"Troubleshootingbysymptom"inthesystem"Installationand
ServiceGuide"forthenextcorrectiveaction.
Relatedlinks
968Systemx3550M4InstallationandServiceGuide