FollowtheappropriatecorrectiveactionsforPower-onself-test(POST).See“Errormessagesandbeep
errors”onpage159.
3.VerifythatthelatestBIOSforyourmodelhasbeeninstalled.
4.Verifythepropermemorycongurationandcompatibilityincludingthemaximummemorysizeandthe
memoryspeed.Fordetails,refertotheinstructionsin“Replacingthememory”onpage91
5.Rundiagnosticprograms,see“Diagnosingproblems”onpage157.
Networking
Thefollowingarethemostcommonnetworkingproblems:
Ethernetproblems
•Problem:Yourcomputercannotconnecttothenetwork.
Solution:Makesurethat:
–Thecableisinstalledproperly.
ThenetworkcablemustbesecurelyconnectedbothtotheEthernetconnectorofyourcomputerand
totheRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis
100meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblem
persists,tryadifferentcable.
–Youareusingthecorrectdevicedriver.
ForWindows7andWindowsVista:
1.ClickStart,andthenclickControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,type
thepasswordorprovideconrmation.
4.Ifthe!markistotheleftoftheadapternameunderNetworkadapters,youmightnotusethe
correctdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthehighlightedadapter.
5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.
ForWindowsXP:
1.ClickStart,andthenclickControlPanel.
2.ClickPerformanceandMaintenance,andthenclickSystem.
3.ClicktheHardwaretab,andclicktheDeviceManagerbutton.
4.IfthexmarkistotheleftoftheadapternameunderNetworkadapter,youmightnotusethe
correctdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthehighlightedadapter.
5.ClickProperties.ThePropertieswindowappears.
6.ClicktheDrivertab.
7.ClicktheUpdateDriverbutton.TheUpdateDeviceDriverwizardappears.Followtheinstructions
onthescreen.
–Theswitchportandtheadapterhavethesameduplexsetting.
Ifyouconguredtheadapterforfullduplex,makesuretheswitchportisalsoconguredforfull
duplex.Settingthewrongduplexmodecandegradeperformance,causedataloss,orresultinlost
connections.
–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
•Problem:Theadapterstopsworkingfornoapparentreason.
Chapter10.Troubleshootingcomputerproblems163