Jams under the print cartridge
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Clearing jams
Opening top cover during scanning
A jam occurs when the top cover of the ADF is opened after the scanning process starts.
1 Remove the jam following the directions in Entering the ADF or In the ADF based on how
far the jam is under the top cover.
2 Press ✓.
Jammed due to missing scan media or poor positioning in the ADF
A jam occurs when scan media is not positioned properly in the ADF or media was not placed in the
ADF.
Position the scan media properly in the ADF and press ✓.
Jams under the print cartridge
Since the jam may occur farther back in the MFP behind the print cartridge area, you may need to
reach in farther to remove the jam.
1 Open the upper front door.
2 Remove the print cartridge. (See Removing the used print cartridge for instructions.)
CAUTION: The rear portion of the inside of the MFP may be hot.
Note: The ends of the print media may not be visible.
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