Diagnostic information 2-31
7541-03x
283.05 Scan sensor jam
14
Replace the ICC board. Did this fix the issue? Problem resolved Replace the RIP
board. See “RIP
board removal”
on page 4-73.
Step Action and questions Yes No
1 Remove the paper from the ADF. Did this resolve the
problem?
Problem resolved Go to step 2.
2
Does the duplex paper pass sensor have dust on it, or
debris blocking the sensor?
Go to step 3. Go to step 4.
3
Clean the sensor. Did this fix the issue? Problem resolved Go to step 4.
4
Check the sensor (ADF skew sensor) for proper
operation.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Observe the line “sensor (ADF skew sensor)”
Does the display on the operator panel, change every
time the sensing area of the above sensor is
interrupted or blocked?
Go to step 4. Go to step 3.
5
Check J1 on the ADF relay card for proper
connectivity. Is the sensor cable properly connected to
the ADF relay card?
Go to step 7. Go to step 6.
6
Reconnect the cable to the ADF relay card. Did this fix
the issue?
Problem resolved Go to step 7.
7
Check pin 1, 4, 7, 10 for 5V and pin 3, 6, 9, 12 for GND
on connector J1 on the ADF relay card. Are they
present.
Go to step 8. Go to step 9.
8
Replace the inner cover sensor assembly. Did this fix
the issue?
Problem resolved Go to step 9.
9
Check the ADF motor assembly for proper connection
to J2 and J6 on the ADF relay card. Are the motors
properly connected?
Go to step 10 Go to step 11.
10
Connect the cables. Did this fix the issue? Problem resolved Got to step 11.
11
Replace the ADF motor assembly. Did this fix the
issue?
Problem resolved Go to step 12.
12
Check the ADF cable for continuity. Is there continuity? Go to step14. Go to step 13.
13
Replace the ADF cable did this resolve the issue? Problem
resolved.
Go to step 14.
14
Replace the ADF relay card. Did this fix the issue? Problem resolved Go to step 15.
15
Replace the ICC board. Did this fix the issue? Problem resolved Replace the RIP
board. See “RIP
board removal”
on page 4-73.
Step Action and questions Yes No
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