2-52 Service Manual
7541-03x
146.01 Tray1error
Note: This is the service check for the standard paper tray.
146.03 Tray 3 error
Note: This is the first expansion tray.
Step Action and questions Yes No
1 Check the cable connecting the paper tray lift motor to
CN 6 on the engine board. Is the cable properly
connected at both ends?
Go to step 3 Go to step 2
2
Connect the cable properly at both ends. Does this fix
the problem?
Problem
resolved.
Go to step 3.
3
Check the paper tray lift motor for continuity. Is there
continuity?
Go to step 5. Go to step 4.
4
Replace the paper tray lift motor cable. Does this fix
the problem.
Problem
resolved.
Go to step 5.
5
Replace the paper tray lift motor. Does this fix the
problem?
Problem
resolved.
Go to step 6.
6
Replace the engine board. Does this fix the problem? Problem
resolved.
Contact your
second level
support.
Step Action and questions Yes No
1 Check the cable connecting the option paper tray to
the option connector on the back of the printer. Is the
cable properly connected on both ends.
Go to step 3 Go to step 2
2
Connect the cable properly at both ends. Does this fix
the problem?
Problem
resolved.
Go to step 3.
3
Check the option cable’s connection to CN 13 on the
printhead controller board. Is it properly connected?
Go to step 4. Go to step 5.
4
Check the option cable in the printer for continuity. Is
there continuity?
Go to step 5. Go to step 6.
5
Replace the option cable. Did this fix the problem? Problem
resolved.
Go to step 6.
6
Check CN120 on the expansion feeder controller for
proper connectivity. Is it properly connected?
Go to step 8. Go to step 7.
7
Reconnect the connection at CN120. Did this fix the
problem?
Problem
resolved.
Go to step 8.
8
Check the cable connecting CN103 and the paper full
sensor for proper connectivity. Is the cable properly
connected on both ends?
Go to step 10. Go to step 9.
9
Re connect the cable at both ends. Did this fix the
problem?
Problem solved. Go to step 10.
10
Check the paper full sensor cable for continuity. Is
there continuity?
Go to step 12. Go to step 11.
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