2-56 Service Manual
7541-03x
840.03 service check
841.00 Invalid configuration or ASIC not found
841.01 Invalid AFE setting
Step Questions/actions Yes No
1 • Check the 8 and 30 pin ribbon cables connecting
the CCD to the ICC card for proper connection.
• Check the ribbon cable connecting the RIP board
to the ICC card for proper connection.
• Check the ADF cable for proper connection at both
ends.
• Check the cable connecting J4 on the RIP board to
the ICC card for proper connection at both ends.
Are the cables properly connected?
Reseat the cable Go to step 2.
2
Are any of the cables damaged? Replace the
damaged cable.
Go to step 3.
3
Replace the ICC. Did this fix the problem? Problem resolved Go to step 4.
4
Replace the ADF relay card. Did this fix the problem? Problem resolved Replace the RIP
board.
Step Questions/actions Yes No
1 POR the device a few times. Did the error re-occur? Go to step 3. Go to step 2.
2
POR into the diagnostic menu. Run the ASIC test in
the Scanner Test menu. Did the ASIC pass?
Problem resolved Go to step 3.
3
Replace the RIP. Did this fix the issue? Problem resolved Contact second
level support.
Step Questions/actions Yes No
1 POR the device a few times. Did the error re-occur? Go to step 2. Problem resolved
2
Check the connections on the 8 and 30 pin cables
connecting the CCD to the ICC card. Are the cables
properly connected?
Go to step 3. Go to step 4.
3
Properly connect the cables. Did this fix the issue? Problem resolved Go to step 4.
4
Check the 8 and 30 pin CCD cables for continuity. Is
there continuity?
Go to step 6. Go to step 5.
5
Replace the cable that lacked continuity. Did this fix the
problem?
Problem resolved Go to step 6.
6
Replace the CCD. Did this fix the issue. Problem resolved Go to step 7.
7
Replace the ICC board in the flatbed. Did this fix the
issue.
Problem solved Replace the RIP
board.
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