LSI PRODUCT WARRANTY 83
LSI PRODUCT WARRANTY
2006/05/26
LIMITED WARRANTY:
LOAD SYSTEMS INTERNATIONAL INC. (“LSI”) warrants that its products (the “Products”), for a period
of two (2) years after delivery of such Products (the “Warranty Period”), when installed and used in accordance
with specifications described in user manuals, technical materials and any related writings published by LSI with
respect with such Products, will be free from defects in materials and workmanship. During the Warranty
Period, LSI or its designated service representative shall repair, or at its option, replace any Product that is
confirmed to be defective by LSI in accordance with the warranty services procedures described below.
WARRANTY SERVICES PROCEDURES:
In order to benefit of the above-mentioned warranty, the purchaser shall notify LSI’s customer service or LSI’s
authorized distributor or representative originally responsible for the sale of the Products within the Warranty
Period in order to obtain a Return Authorization Number. A proof of purchase of the Product, such as an
invoice or a receipt certifying the validity of this warranty, shall be presented in order to obtain warranty services.
In any event, even if a Return Authorization Number is provided to purchaser, LSI reserves the right to inspect
the damaged Product or part before the final decision of repairing or replacing the defective Product or part.
The defective Product or part shall be returned to LSI or its designated service representative, accompanied by
the Return Authorization Number with prepaid shipping charges at the address mentioned below. The purchaser
must insure the shipment or accept the risk of loss or damage during the shipment. Purchaser shall also pay any
tariff or duty applicable to the return of defective part or Product. LSI will, at its option, repair or replace the
Product or part returned to LSI or to its designated service representative. LSI owns all parts removed from a
repaired Product. If LSI repairs a Product, its warranty is not extended. If LSI replaces a Product, the replaced
Product is warrantied for the remainder of the original term or sixty (60) days, whichever is longer.
LSI will pay transportation costs of replacement or repaired parts to the destination in Canada and the continen-
tal United States of America. LSI will not pay any transportation costs of replacement or repaired parts to
destination outside of Canada and the continental United States of America which costs shall be for the pur-
chaser’s account.
Parts with a Return Authorization Number can be sent to the following location:
From the USA and Mexico:
Receiving Department Tel.: (281) 664-1330Fax: (281) 664-1390
LSI – U.S. Warehouse
9223 Solon Rd., Ste. A
Houston, TX 77064-1238
United States
From Canada:
Warranty & Repair Tel.: (418) 650-2330 Fax: (418) 650-3340
Load Systems International Inc.
4495 boul. Wilfrid-Hamel, Bureau 110
Québec, QC G1P-2J7
Canada
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