MG MG4 - eCall - SOS Emergency Assistance

EMERGENCYINFORMA TION
eCall-SOSEmergencyAssistance
Inanaccident,yourvehicle’seCall–SOSEmergency
Assistancecaneitherbetriggeredmanuallyorinsevere
casesautomaticallyupondetectionbyvehicle’ssensors.
TheeCallserviceisapublicserviceofgeneralinterestand
isaccessiblefreeofcharge.Theemergencycallcentrewill
establishverbalcommunicationwiththevehicleoccupants
inordertounderstandtheextentoftheemergencyand
thelevelofassistancerequired.Ifverbalcommunication
isnotachievableanattemptwillbemadetosendthe
followingvehicleinformationmessagetotheemergency
callcentre.Theappropriateemergencyserviceswillbe
deployedtothevehicle’scurrentlocationifknown.
•Currenttime,locationanddirectionoftravel
•VehicleType
•VehicleIdenticationNumber(VIN)
•Whetherthecallwasautomaticallyormanuallyinitiated
•VehicleCategory
Thissystemwillensurethatyourpersonaldataissecurely
protected.Itisdesignedtoensurethatitisnottraceable
andotherexternalsystemsarenotabletogainaccess.
WhentheeCalltriggers,thesystemwillonlytransmitthe
datainformationtotherelevantpublicsafetyanswering
pointsdesignatedbytherespectivepublicauthoritiesof
thecountryonwhichterritorytheyarelocated,which
willreceiveandprocessyouremergencycallrequest.The
systemwillretaindatalocallywithin13hoursoftriggering.
Y ouhavetherighttoaccessthedatainformationstored
inthissystem,andtorequesttherectication,erasure
orblockingofdatainformationthatdoesnotmeetthe
requirementsoftheregulations.Whenyouthinkyour
personaldataisinfringed,youhavetherighttocomplain
tothecompetentdataprotectionauthority.
Formanualactivation,pressandreleasetheSOSbutton
intheoverheadconsoleforabout1secondtoactivatean
emergencyservicescall.Asinglebeepwillbeheardwhen
theeCallistriggeredandamessagewillbedisplayedon
thevehicle’smessagecentreandentertainmentplayer.The
entertainmentplayerwillbemutedwhilsttheemergency
servicescallisactive.Manuallytriggeredemergency
servicescallsmaybecancelledbypressingandreleasing
theSOSbuttonagainwithinabout5secondsoftheinitial
press,andthemessageswillberemoved.
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