Display Cause Solution
No display elements No power present Check power supply
------- Key has no function in this status
Flashing k
Battery defective or time changed Set time
H Load exceeds weighing capacity Unload the scale
L or ERR 54 Weighing pan is not in place Position the weighing pan
ERR 101 - 104 Key is stuck Release key or
key pressed when switching on the device Contact your local Service Center
ERR 320 Operating program memory faulty Contact your local Service Center
ERR 335 Veried weighing platform not compatible Connect a compatible weighing platform
with the connected terminal
ERR 340 Incorrect operating parameter (EEPROM) Turn the scale o and then on again.
If the error code Err340 is still displayed
, please contact your local Service Center
ERR 341 RAM has lost data Connect the device to power for at least 10 hours
Battery is empty
ERR 343 Loss of data in the memory area for transaction Contact your local Service Center
numbers in external alibi memory
INF 01 “
Display overload“ Data output not compatible with output format Set output format correctly
INF 02 “
Zero point error Adjustment condition was not maintained, Unload the scale rst then zero, then tare via the )
key at start of cal.“ e.g. not tared or weighing pan loaded
INF 03 Adjustment could not be completed Allow to warm up again and repeat the adjustment
within a certain time. process
INF 06 “
Int. weight not Built-in adjustment weight is defective Contact your local Service Center
available or missing“
INF 07 “
Function not allowed Function not allowed in scales veried for Contact your local Service Center for
for verifiable weighing“ use in legal metrology information on changing settings
INF 08 The load on the scale is too heavy to zero Check whether “Tare/zero at power on” was complied
the readout with in your conguration.
INF 09 Taring is not possible when the scale gross Zero the scale
weight is < zero
INF 10 Tare key is blocked when there is data in the The data stored for the application program must be .
tare memory deleted before taring
INF 22 Error in storing reference value Load is too light, place a heavier weight on the weigher
INF 23 “
Application Error in initializing an application Contact your local Service Center
initialization error“
INF 29 “
Scale minimum load Minimum load not reached Reduce minimum load (in the “Application parameters,”
not reached“ under “Minimum load for autom. initialization”)
INF 71 “
Invalid value,“ Cannot store the current weight value None
Value too low/high“ or (e.g., control limits too low or too high)
“selection is not possible“
INF 72 “
Maximum quantity reached“ Cannot store the current weight value None
(e.g. transaction counter maximum reached)
INF 73 “
Memory deleted/ Data not found or unreadable Contact your local Service Center
Memory not available“
INF 74 “
Function is not available“ Function is blocked None
or (e.g. menu is blocked)
“Function is blocked“
INF 88 “
Function was started“ A function has been activated None
INF 98 No weighing platform connected Connect a weighing platform
INF 99 No weighing platform connected Connect a weighing platform
NO WP No weighing platform connected Connect a weighing platform
116 Operating Instructions Combics Complete Scales
Error Codes