Mitel 112 - Page 5

Table of Contents
CALL OPERATIONS ............................................................................................... 35
Incoming call ...................................................................................................................... 35
Answering an Incoming Call .......................................................................................................... 35
Reject an Incoming Call ................................................................................................................ 35
Silencing an Incoming Call ............................................................................................................ 36
Ending a Call ................................................................................................................................. 36
Initiating a Call ................................................................................................................... 36
Initiating a Call from Idle ................................................................................................................ 36
Initiating a Call from Contacts ....................................................................................................... 37
Initiating a Call from Calls .............................................................................................................. 37
Initiating a Call from the Central Directory .................................................................................... 37
Call Holding/Retrieving ...................................................................................................... 38
Call Transfer ...................................................................................................................... 38
Supervised Transfer ...................................................................................................................... 38
UnSUPERVISED Transfer ............................................................................................................ 39
Swap between Two Calls .................................................................................................. 40
Call Waiting ........................................................................................................................ 41
Conference Call ................................................................................................................. 41
Establishing a Conference Call ..................................................................................................... 42
Terminating a Conference Call ..................................................................................................... 43
TROUBLESHOOTING ............................................................................................. 44
Operational problems ........................................................................................................ 44
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